Lina’s Surprises Privacy Policy

Last Updated: October 2025

At Lina’s Surprises, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, shipping and billing address, phone number, and payment details when you make a purchase or create an account.
  • Non-Personal Information: such as browser type, device information, and browsing behavior for analytics and website improvements.

2. How We Use Your Information

  • Process and deliver your orders.
  • Communicate with you about your account or purchases.
  • Provide customer support and handle returns or inquiries.
  • Send updates, special offers, or newsletters (only if you subscribe).
  • Improve our website, services, and overall shopping experience.

3. How We Protect Your Information

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All transactions are processed through secure payment gateways and encrypted (SSL) connections to ensure your data remains safe.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

5. Sharing Your Information

We do not sell or rent your personal data. We may share limited information with trusted third-party service providers who help us operate our store (e.g., payment processors, shipping carriers, and analytics services). These providers are required to protect your information and use it only for agreed purposes.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at: Mennatollah97@gmail.com

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before providing any personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any modifications will be reflected on this page with an updated revision date. By continuing to use our website, you agree to the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧 Mennatollah97@gmail.com